Amazon Customer Finds Hacker Can Steal Financial Information With Just Two Pieces of Information

Hackers can steal your financial information

An Amazon customer was shocked to find out that a hacker could steal his financial information with just two pieces of information: his name and email address. Scarily, these are two pieces of information people give out regularly.

Eric Stringer was alerted to a problem when he received an email from Amazon thanking him for recently contacting customer services. The automated message would not alert many, but he had not contacted the company. That could lead to individuals thinking they had been a victim of a phishing scam, deleting the email immediately, but Stringer did more digging.

After contacting Amazon, he learned that someone had accessed other vital information. During a chat conversation, a hacker had used his name, email and a fake billing address to get his real address. With this information, his financial details and other vital information could be stolen. He instantly complained to the company, saying that more checks need to happen, especially over an online chat.

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Gizmodo’s Alex Cranz did do some more digging. She tried the same conversation as the hacker, using an old address of hers. The customer service representative she had was more stringent and wanted to talk to Cranz on the phone before giving out the important information. She believes that the hacker’s successfulness at stealing information would depend on the representative.

With tax season starting, individuals need to be on the lookout for hackers attempting to steal information. Reading emails in full is a necessity, but it is still important to be aware of phishing scams. Setting up strong passwords is also a must, as these are often the first things hackers will try.


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