When a homeowner has problems with his heating or air conditioning systems, he may wonder what services they can expect from an HVAC company. Can they fix problems or only replace systems? Can they help in an emergency?
The most important service homeowners need is emergency service. When it’s a cold night and a homeowner has house guests, it’s embarrassing to have the furnace break down and have people huddled under blankets. Being able to address the problem immediately is very important.
The best Mansfield HVAC companies will provide emergency service. Here are the emergency services that should be expected from a good company: they will have technicians on call 24/7, they will answer the phone late at night, they will show up, they will be prepared, and they will do what needs to be done.
The best companies will help keep these emergencies from happening in the first place. They will come out and inspect the HVAC system, looking for any items that could cause an unexpected breakdown.
When providing inspection services, Mansfield HVAC companies will first inspect and clean both the inside coil and the outside coil. Then they will look all over to find refrigerant leaks. They will inspect the blower, the wiring, and the thermostat.
When inspecting a gas furnace, they will search very carefully for gas leaks to keep the family safe from harm.
If any problems are found, they can fix them before it becomes an emergency.
An HVAC service company should be able to do simple repairs with a minimum of hassle. Most companies will come to the house the same day if they are called early enough. One of their services should be a phone app that keeps the client informed of the progress of the assigned technician.
Their service vans should be stocked with the parts that are frequently used in routine repairs such as the refrigerants used in central air systems.
More Than Repairs
A Mansfield HVAC company should be able to provide installation services. Sometimes the unit is just plain old and worn out. Sometimes old parts are impossible to find.
Good HVAC companies will sit down and describe the problem to the client. They will offer opinions on the best way to handle the problem. They will have the experience to explain which brand and which size of an HVAC system is best for a particular house.
An HVAC company should provide a warranty service to its customers. Customers should expect for repairs to be covered under this warranty. They should expect that if a repair breaks again, the company will come back and do it over for free.
This is a service that some HVAC companies provide, but is certainly not something homeowners should expect. Realizing that a new HVAC system can cost thousands of dollars, some companies allow customers to make payments. Other companies provide the service through a third party such as a bank or a finance company.