The communication gap between families and health care providers has remained a persistent obstacle, even as digital recordkeeping and patient portals have become more sophisticated. Simcha Hyman, CEO of TriEdge Investments, is leveraging artificial intelligence to address this issue by designing tools that allow more transparent, tailored access to patient information.
Simcha Hyman has emphasized the need for AI systems that can dynamically interpret complex medical data for diverse audiences. Unlike traditional platforms, which often assume a baseline level of clinical understanding, the AI solutions being developed by TriEdge enable doctors to input chart notes that can then be translated into layman’s terms based on the recipient’s comprehension level. This capability ensures that family members—who may not have medical backgrounds—can meaningfully participate in care decisions without relying solely on fragmented updates.
Current statistics underscore the urgency of this approach. According to the American Medical Association, a significant proportion of physicians cite documentation as a leading cause of burnout, with nearly half of their work hours consumed by electronic health record tasks. Simcha Hyman’s strategy acknowledges that reducing this burden requires both technological innovation and operational understanding. He maintains that ambient AI systems—those that function seamlessly in the background—can help clinicians reclaim valuable time while keeping families better informed.
The communication challenges are especially acute in long-term care environments, where patients often have multiple providers and facilities involved in their treatment. Families in these settings struggle to access and interpret real-time information, which contributes to anxiety and misaligned expectations. In response, TriEdge is developing systems to give family members a direct line to insights across departments, streamlining the flow of information while safeguarding patient privacy. These initiatives are grounded in Hyman’s background in nursing home operations and his commitment to improving the experience for both caregivers and loved ones.
Beyond documentation, AI is also being used to bridge gaps in workforce education. A core part of Hyman’s approach involves elevating the technological proficiency of health care staff to ensure that AI tools are used effectively. This includes designing training programs that align with clinical workflows and ensure that staff feel confident in using new platforms. According to a survey by Google Cloud, clinicians spend close to 28 hours per week on paperwork, and 82% say administrative burdens drive burnout. By addressing both the software and the human factors, Hyman aims to foster adoption without disruption.
Simcha Hyman’s investment strategy is grounded in long-term thinking. Unlike venture capital firms that often prioritize short-term returns, family offices like TriEdge are focused on sustainable value creation. Hyman notes that many AI startups fail to account for the operational realities of health care, often developing solutions in isolation from actual clinical needs. His philosophy centers on co-creating solutions with providers, starting with clear user pain points and integrating feedback loops to guide refinement.
The broader implications of Hyman’s work suggest a shift in how health care AI is developed and implemented. Rather than aiming for radical disruption, his focus is on incremental transformation through systems that improve transparency, reduce burnout, and align with the day-to-day realities of providers and patients alike. As large language models evolve, so too does their potential to humanize health care interactions—offering not just better data, but better understanding.
By investing in infrastructure and promoting collaborative adoption, Simcha Hyman is helping shape a health care ecosystem where families and providers are no longer divided by technical complexity, but connected through accessible, intelligent systems.
